Emotional Terrors in the Workplace: Protecting Your Business Bottom Line - Emotional Continuity Management in the Workplace
"As a teacher trainer, I have led violence prevention workshops. Sometimes, teachers are victims of violence because their inability to manage their own emotions mingles explosively with an adolescent's inability to manage his or hers. This is not just a book for the private sector. Emotional Continuity Management tools can save lives in tumultuous inner-city schools !" ” Hal W. Lanse, Ph.D., Teacher Trainer, New York City, New York.
Dr. Vali's Emotional Tornado Scale
| Range | Damage | Potential Behaviors and Examples |
|---|---|---|
| VV-0 | None | Normal general whining, non-specific complaints about life's annoyances and daily challenges. No demand for alignments. Share and vent. |
| I hate Mondays when everything is a mess. | ||
| VV-1 | Noteworthy | Specific complaints focused on specific people and issues. Some expectation for alignment. |
| Joe never cleans his desk. Don't you think he'' a loser? | ||
| VV-2 | Significant | Specific complaints focused on specific people and issues. Elevated emotional charge, more expectation for alignment and support. Early generalized references to outcome. |
| Joe's a loser, he is such a slob. Don't you just hate his desk? We should do | ||
| VV-3 | Critical | something about him! Specific complaints focused on specific people and issues. Increased emotional charge, elevated demands for alignment. More references to outcome and generalized plans for actions. |
| I can't stand Joe. It's driving me crazy. Why don't we tell management and get him out of here. Let's ask Sue to join us. | ||
| VV-4 | Extreme | Specific complaints focused on specific people and issues. Increased charge, elevated demands for alignment and allegiance. Specific demands for outcomes , and specific plans and direct actions. |
| It's got to be Joe or me. Even Louise hates his attitude. We're going to the union and getting him out of here. I heard he had an affair. | ||
| VV-5 | Catastrophic | Specific complaints focused on specific people and issues. Increased emotional charge, elevated demands for alignment, allegiances and loyalties, with threats of abandonment. Demands for outcomes at all cost. Actions being taken. Threats. |
| Sue won't help us get Joe out of here. She must be having sex with him too. We can get rid of her easy, just go to HR and tell them she's not doing her work. I'll hide some of her project data and then she'll either join us or get out of here. |
Observations on the Attributes of an Emotional Tornado
Use this practice sheet to write about emotional observations:
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| Describe your hunches: |
Some Early Recognizable Signs of a Spin
| Incongruent Giggling | Avoidance |
| Malicious Compliance | Non-Compliance |
| Blame Statements | Eye Contact |
| Body Language |
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| Littering | Procrastination |
| Gossiping | Self Projection |
| Unsolicited Opinions | Avoidance Of Tasks |
| Not Returning Phone Calls | Humiliation |
| Excessive Perfumes | Inappropriate Humor |
| Unsolicited Religious Evangelism | Trashing Shared Space |
| Invalidation | Anger |
| Seductions | Minimizing |
| Leaving Tasks 1/4 Undone | Innuendo |
| Whisperings | Raised Eyebrows |
| Nagging | Dismissing |
| Ignoring | Interrupting |
| Discrediting | Partial Truth |
| Partial Lie | Arrogance |
| Intimidation | Distance |
| Disgust |
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| Jealousy | Inattention |
| Boredom | Incongruence |
| Denial | Unwillingness |
| Criticism | Questions |
| Intimacy | Manipulations |
| Poor Grooming | Compliments |
| Negation | Poor Boundaries |
| Poor Hygiene | Untreated Health Issues |
| Outbursts | Drug/Alcohol Abuse |
| Excessive Perfume | Offensive T-Shirts/Clothes |
| Illegal Activities | Sexual Innuendo |
| Incongruent Perkiness | Demanding Praise |
| Non-Completion Of Agreements | Gestures |
| Negative Facial Expressions | Mind Games |
| Rebelling Against Dress Code | Power Plays |
| Loud Stereos In Quiet Spaces | Manipulative Silences |
| Teasing | Harassment |
| Jokes | Eating Loudly During Meetings |
| Illicit Love Affairs | Spreading Rumors |
| Starting Rumors | False Charm |
| Guilt Language | Shame Language |
| Cursing | Exclusions/Racism |
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