Emotional Terrors in the Workplace: Protecting Your Business Bottom Line - Emotional Continuity Management in the Workplace

WHAT THE EXPERTS SAY ABOUT EMOTIONAL CONTINUITY MANAGEMENT TOOLS

"It is of utmost importance to have the right amount of emotional tools at the workplace. It is the place we spend much of our lives, and the need to be secure and balanced at work sets the stage for the remainder of our time away from the workplace. Most important in my line of work is empathy, understanding, compassion, thick skin, the ability to disassociate yourself from the task that must be performed and keeping a good sense of humor." Dan Blasdel, Franklin County Coroner, Pasco, Washington.

Self-Care Questionnaire: Do I Want to be a Manager?

• Why do I do this work?

• Who do I serve?

• What do I believe about the service I provide?

• How do I "take on" work and how do I "let go" of work?

• How do I feel about my failures? The failures of others?

• What do I fear the most?

• Do I have needs to control anything?

• Do I perceive people as essentially good and whole or essentially bad and flawed?

• What is the biggest secret about myself ?

• What are my values of beliefs concerning:

  • work

  • recreation

  • marriage

  • divorce

  • children

  • men

  • women

  • alternative sexual orientations

  • abused people

  • people who abuse

  • disabled people

  • age

  • fighting

  • justice

  • power

  • weakness

  • poverty

  • wealth

  • thin people

  • overweight people

  • religions not my own

  • cultures not my own

• Do I give the "right" answers but feel different inside?

• Where did my biases, values, beliefs, ethics originate?