IT Project+ Study Guide, 2nd Edition (PKO-002)

H

handout for project review, 251

handout, for project review, 251

hardware. See equipment

help-desk training, 289

hierarchy, frustrations of, 56-57

high-level requirements, documenting, 38-39

human resources assessment template, 360-361, 361

human resources planning, 135-136, 166-175

organizational planning, 166-172

project interfaces, 168

project organization chart, 171, 172

roles and responsibilities, 170-171

staffing management plan, 171-172

staff acquisition, 172-175

interviewing potential team members , 173

negotiation with functional managers, 173-175

staff augmentation , 191