IT Project+ Study Guide, 2nd Edition (PKO-002)

I

IDC Corporation, 255

IDF (Intermedia Data Facilities), 4

IEEE (Institute of Electronic and Electric Engineers), 291

implementation phase in SDLC, 348-349

implementation plan in project plan, 213

sample, 221

Independent Validation and Verification (IV&V) companies, 180

indexes (ratios) in earned value, 300, 301

industry standards, impact assessment, 37

informal communications, 188

information distribution, 248-252

project reviews, 250-252

status reports , 250

team meetings, 248-250

information gathering

about project requirements, 36

for project request, 33-34

Information Technology Infrastructure Library (ITIL), 291

infrastructure

changes, 282-283

as IT project, 4

Initial operational level in CMM, 292

initial project proposal analysis template, 354-355

initiation processes, 14-15

charter, 51-58

business case, 53-54

formal approval, 54-58

goals and objectives, 53

project description, 52

team, 52-53

exam essentials, 59

project selection, 40-43

expert judgment, 43

selection criteria, 41-43

techniques, 41

receiving project request, 33-39

documenting requirements, 38-39

high-level requirements, 34-36

vendor bids, 37-38

stakeholders, 43-51

for IT project, 46-50

matrix, 51

sponsor, 44

inspection (testing), 284-285

Institute of Electronic and Electric Engineers (IEEE), 291

integrated change control, 278. See also change control

integrated system, 4, 168-169

disadvantages vs. advantages, 255

integration testing, 90

Interactive Voice Response (IVR), 49

interfaces for project, 168

Intermediate Data Facilities (IDF), 4

internal rate of return (IRR), 42

International Organization for Standardization (ISO), 291

internetworking specialists, 48

typical day, 118

interpersonal interfaces, 168

interviews of potential team members , 173

introductions in kickoff meeting, 235

invitation to bid (IFB), 192-193

IRR (internal rate of return), 42

issue notification template, 356

issues

monitoring resolution, 295-296

notification template, 356

in project plan, 212

sample, 221

tracking log, 245, 245-246

updates in team meeting, 249

IT chain of command, 55

frustrations of, 56

IT project

definition. See project definition for IT project

description, real world scenario, 52

evaluating scope, 85-95

team members as stakeholders, 48-50

team time for, 116-117

IT project manager

common job roles, 6-8

communication, 9

IT quality control, 290-293

environmental processes setup, 292-293

standards, 290-291

IT research, websites for, 255

iterative process, for project plan updates, 215

ITIL (Information Technology Infrastructure Library), 291