Going Virtual: Distributed Communities in Practice
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| AI | Artificial Intelligence |
| APQC | American Productivity and Quality Center |
| AV | Audio Visual |
| CBR | Case-Based Reasoning |
| CD | Contextual Design |
| CIO | Chief Information Officer |
| CMCs | Computer-Mediated Communications |
| CoP | Community of Practice |
| CPU | Central Processing Unit |
| CSCW | Computer-Supported Cooperative Work |
| DC | Distributed Cognition |
| EE-AW | Educational Excellence Alongside Work (CoP in Final Study) |
| EHS | Environmental Health and Safety |
| ESC | Environmental Sustainability Community (CoP in Final Study) |
| HP | Hewlett-Packard |
| ICTs | Information and Communication Technologies |
| IRC | Internet Relay Chat |
| IRM | Information Resource Management |
| IS | Information Systems |
| IT | Information Technology |
| ISDN | Integrated Systems Digital Network |
| KM | Knowledge Management |
| KMS | Knowledge Management System |
| LAN | Local Area Network |
| LPP | Legitimate Peripheral Participation |
| MOO | Object-Oriented MUD |
| MS | Microsoft |
| MUD | Multi-User Dungeon |
| NT | Windows network operating system developed by Microsoft |
| OCR | Optical Character Recognition |
| OHP | Overhead Projector |
| PA | Palo Alto, California |
| PC | Personal Computer |
| SSADM | Structured Systems Analysis and Design Method |
| UKIT | UK IT Support Team in Case Study |
| USIT | American IT Support Team in Case Study |
| VE | Virtual Environment |
| VR | Virtual Reality |
| WWIT | World Wide IT Group in Case Study |
| WWITMan | Management team of WWIT |
| Y2K | Millennium Compliance Problem |
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