The Alignment Effect: How to Get Real Business Value Out of Technology

  1. For more information on the LOVEM notation, refer to Soper, Paulette. Business Process Reengineering and Beyond . IBM International Technical Support Organization. December 18, 1995. Information regarding other process definitions can be found in the following report: Bristow, David J. et al. Process Definition Guidebook . Lockheed Martin Federal Systems Report, May 12, 1997.

  1. Zachman, John A. Concepts of The Framework for Enterprise Architecture: Background, Description, and Utility (Zachman International: 1996).

  1. Spewak, Dr. Steven H. and Hill, Stephen C. Enterprise Architecture Planning: Developing a Blueprint for Data, Applications, and Technology (John Wiley & Sons: September, 1993).

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