Practical Guide to Software Quality Management (Artech House Computing Library)

Chapter 1: The Elements of a Complete Software Quality System

Figure 1.1: Quality tasks, life-cycle periods, and goals.

Figure 1.2: Standards sources.

Figure 1.3: SDLC reviews.

Figure 1.4: Simplified test process.

Figure 1.5: Typical change procedure.

Figure 1.6: Development process improvement.

Figure 1.7: CM activities.

Figure 1.8: Recycling the life cycle.

Figure 1.9: Traditional organizational styles.

Chapter 2: Standards

Figure 2.1: Two software life cycles.

Figure 2.2: General prototyping approach.

Figure 2.3: Identification based on hierarchy.

Figure 2.4: Standards committee.

Chapter 3: Reviews

Figure 3.1: Costs of identified defects.

Figure 3.2: Scheduling rules of thumb.

Figure 3.3: Typical phase-end reviews.

Figure 3.4: Matching tests to requirements.

Chapter 4: Testing

Figure 4.1: SLC testing.

Figure 4.2: Test traceability matrix.

Figure 4.3: Typical testing flow.

Figure 4.4: Sample test procedure form.

Chapter 5: Defect Analysis

Figure 5.1: Software trouble report.

Figure 5.2: Software change notice example.

Figure 5.3: Defect processing example.

Figure 5.4: Tally sheet.

Figure 5.5: Scatter diagram

Figure 5.6: Graph.

Figure 5.7: Histogram.

Figure 5.8: Pareto diagram.

Figure 5.9: Flowchart.

Figure 5.10: Cause-and-effect diagram.

Figure 5.11: Basic run chart.

Figure 5.12: Process behavior.

Figure 5.13: Kaizen concept.

Figure 5.14: Toward zero defects.

Chapter 6: Configuration Management

Figure 6.1: CM overview.

Figure 6.2: Product levels.

Figure 6.3: Common baselines.

Figure 6.4: Successors.

Figure 6.5: Variants.

Figure 6.6: Equivalents.

Figure 6.7: Naming schemes.

Figure 6.8: Incorporating changes.

Figure 6.9: Mismatched products.

Chapter 7: Associated Quality Concerns

Figure 7.1: Dialup protection.

Figure 7.2: Interruption.

Figure 7.3: Encryption.

Figure 7.4: Virus introduction.

Figure 7.5: Developer's world.

Figure 7.6: Maintenance types.

Figure 7.7: Repeating the life cycle.

Chapter 10: Software Documentation

Figure 10.1: Software test development.

Chapter 11: Quality System Implementation

Figure 11.1: Connecting the elements.

Figure 11.2: Software quality system concerns.

Figure 11.3: True commitment.

Figure 11.4: Least-favorable organization.

Figure 11.5: Acceptable organization.

Figure 11.6: Alternative organization.