| Terms you'll need to understand: -
Drivers -
Device Manager -
CDR-ROM -
CDRW-ROM -
Hard drive -
Network drive -
System Restore -
Printer Techniques you'll need to master: -
Manage drivers -
Troubleshoot storage devices -
Install local and network printers -
Troubleshoot issues with printer drivers -
Troubleshoot issues with printers and print jobs |