| Terms you'll need to understand: Techniques you'll need to master: -
Identify and troubleshoot network connectivity problems -
Troubleshoot hardware problems -
Use ping and tracert to troubleshoot network connectivity problems -
Use ipconfig to resolve IP addressing issues -
Identify and resolve issues related to routing and remote access -
Troubleshoot name resolution problems -
Understand Internet Connection Firewall -
Troubleshoot problems related to ICF |