The Value Factor[c] How Global Leaders Use Information for Growth and Competitive Advantage

I

industries, 20, 100, 107, 119120

entertainment, 2526, 4647, 75

financial, 10, 19, 3941, 46, 59-61, 6768, 77, 95, 103105, 114

insurance, 4445, 60, 96, 104, 125

manufacturing, 38, 119, 120

publishing, 7172

restaurant, 94

retail, 3334, 4142, 45, 76, 88

shipping, 92, 111112

technology, 7, 85, 91, 106

telecom, 27, 33, 74, 114115

transportation, 6, 20, 92, 111-112

travel, 1011, 2324, 29, 3031, 35, 4647, 48, 49, 69, 93, 114, 124125

wireless, 33, 64, 74

industry analyst, 20, 54, 62

see also AMR Research Inc., Gartner Inc., Meta Group, Patricia Seybold Group, TDWI, Tower Group

industry standards, 19, 5455

information capital, 45, 7, 9, 1114

information sharing, 84

information system, vii , 13, 35, 40

integration, 10, 13, 21, 25, 28

intellectual property, 86

internal growth, 7779

Internet, 3, 51, 57, 79, 89

Iowa Department of Revenue and Finance, 9596