The Value Factor[c] How Global Leaders Use Information for Growth and Competitive Advantage
Chapter 1: ValueCapitalize on Your Information
- TowerGroup
- Experts Say
- Bank of America
- Experts Say
- Experts Say
- Experts Say
- Travelocity
- TDWI
- Fubon Group
- Continental Airlines
Chapter 2: VisionLeadership for Success
- Charles Schwab
- AMR Research, Inc.
- NCR
- British Airways
- Harrahs Entertainment
- Belgacom
- Continental Airlines
- METRO Group
- Wal-Mart
- Experts Say
- Qantas
Chapter 3: ControlLeverage Corporate Ecosystems
- Bank of America
- Office Depot
- Deutsche Post
- Nationwide Insurance
- Whirlpool
- The China Securities Depositary & Clearing Corporation Limited Shanghai Branch
- TUI Netherlands
- Continental Airlines
- British Airways
- SBC
Chapter 4: ControlThe Customer Ecosystem
- Gartner Inc.
- Peppers and Rogers Group
- Patricia Seybold Group
- Dell
- Barclays
- Bank of America
- Gartner Inc.
- Travelocity
- SBC
- Delta Air Lines
- Sears
- Meredith Corporation
- Travelocity
- Senshukai Co.
- Harrahs
- Lowes
- RBC
- RBC
- RBC
Chapter 5: ControlSupplier, Partner and Operational Logistics
- Meta Group
- Bob Parker, AMR Research Inc.
- Wal-Mart
- TDWI
- METRO Group
- Harrahs
- FedEx
- Australian Airlines
- Applebees
- Iowa Department of Revenue and Finance
Chapter 6: ControlRisk Management
- Risk Management 101
- Barclays Bank
- TowerGroup
Chapter 7: ValueInsight, Oversight and Higher Returns
- Continental Airlines
- FedEx
- Experts Say
- RBC
- Travelocity
- BCP Telecommunications
Chapter 8: VisionThe Next Frontiers
- Experts Say
- Mohanbir Sawhney
- Salk Institute
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