Tools for Team Leadership: Delivering the X-Factor in Team eXcellence

D

data gathering, 237-238

decision making: consensus, 136-137, 139-140;

democratic , 135;

factors that affect, 132-134;

issues in, 131-134;

logical nature of, 132;

methods of, 134-138;

questions regarding, 274-275;

rules for, 121-122;

in teams , 222;

tradeoffs in, 134

delegation, 29

democratic decision making, 135

descriptive listening, 185

dialogue: benefits of, 124-125;

closing of, 126;

commitment to, 126;

definition of, 124;

description of, 123-124;

session duration, 125;

stages of, 125;

in teams, 123-126

difficult people, conflict resolution strategies for, 179, 182-187

directive leadership style, 8

disputes. See conflict

Drucker, Peter, 230