Tools for Team Leadership: Delivering the X-Factor in Team eXcellence

T

tactical vision, 29

talents: coaching of, 194-197;

development of, 196;

natural. See natural talents;

self-assessments, 196

task-oriented approach: by team leaders , 7-8;

by team members , 76

team(s): ambassador for, 212-215;

anti-management view of, 166;

assessments of, 239, 241-248;

change efforts by, 224-225;

cohesion of, 166;

conflict in, 71;

connectors on, 220, 222;

continuous improvement of, 97;

data gathering for, 237-238;

decision making in. See decision making;

definition of, 63, 257;

development of. See team development;

dialogue in. See dialogue;

excellence of, 76-77, 217-218;

expectations for, 204;

flow of, 98-99;

focus of, 262-263;

future direction of, 250;

goals of. See goals;

history review of, 239-240;

leadership type of. See leadership team;

mandate for, 93;

mavens on, 222;

meeting of. See meetings;

members of. See team members;

morale survey for, 247;

motivation of, 204-205;

norms in, 72-74, 166;

performance goals of, 204;

problem-based focus of, 131-132;

problem-solving type of, 64, 74-75;

productivity metrics for, 241-248;

productivity of, 97-98;

purpose of, 86-87, 258;

questions regarding, 273;

rules for, 224;

self-directed type of, 11, 64-65;

slumps by, 252;

stages of. See team development;

"star" system for, 213-215;

strategic planning by. See strategic planning;

stress in, 225, 227;

synergy of, 130;

talent assessments, 68-69;

trust in, 71-72;

types of, 64-66

teambuilding : adventures for, 78-79;

Closing stage of. See Closing stage of team development;

description of, 76;

focus of, 79;

Forming stage of. See Forming stage of team development;

of leadership team, 259-263;

learning from, 78-79;

motivations for, 77-80;

Norming stage of. See Norming stage of team development;

ongoing nature of, 80, 82;

people-oriented, 79;

Performing stage of. See Performing stage of team development;

punishment view of, 79;

questions regarding, 273;

reasons for, 79-80, 259-262;

request for, 259-262;

sessions for, 261-262;

stages of, 66-76;

Storming stage of. See Storming stage of team development;

Ten Commandments for, 80-81;

timing of, 77-78

team charter: components of, 88, 90;

description of, 68, 86-87;

development of, 91, 163;

example of, 90, 92-93;

expectations defined by, 88;

guidelines for, 89;

" politically correct," 163;

purpose of, 87-88;

specificity of, 87-88;

team defined by, 88

team consultants , external, 19-20

team development: Closing stage. See Closing stage of team development;

Forming stage. See Forming stage of team development;

motivations for, 77-80;

Norming stage. See Norming stage of team development;

Performing stage. See Performing stage of team development;

stages of, 66-76;

Storming stage. See Storming stage of team development;

timing of, 77-78

Team Diagnostic Questionnaire, 242-246

team leader: as ambassador, 212-215;

"coaches" as, 10-11;

competency of, 9;

creation of, 7;

credibility of, 8-9;

description of, 4;

development of, 16-17;

enthusiasm of, 9;

experience of, 4-6;

functions of, 26, 64, 66, 213, 262;

general managers as, 10;

need for, 271-272;

peer, 11-12;

people-oriented approach by, 7-8;

in Performing stage, 72, 74;

resource-based, 10-11;

task-oriented approach by, 7-8;

training of, 12, 14-18. See also leaders

team leadership: generating of options, 3;

lessons for, 4, 7-9;

planning for success in, 3-4;

raising awareness for, 2-3

team members: behavior changes in, 76;

blaming by, 168-170, 176-177;

burnout by, 227;

in Closing stage of team development, 167-168;

conflict among. See conflict;

disagreements among, 165;

empowerment of, 213;

ex-officio, 121;

in Forming stage of team development, 163;

of leadership team, 265-266;

learning opportunities for, 248;

morale survey for, 247;

motivation of, 198-200, 204;

opportunities for, 205, 207;

performance of, 192;

roles and responsibilities of, 120, 166, 194, 198-200, 265;

satisfaction- related metrics for, 242, 247-248;

selection of, 67-69;

withdrawal by, 165

team playing: behaviors necessary for, 30;

in Leadership Effectiveness Analysis, 30-31

team trainer, 207-208

technical vision, 28

Thinking type: characteristics of, 43-45;

Novel Transformers, 54, 56-58;

Sensible Technicians, 48-51

Thomas-Kilmann Conflict Mode Instrument: accommodating approach, 173-174;

avoiding approach, 173;

collaborating approach, 176-178;

competing approach, 174-175;

compromising approach, 175-176;

conflict resolution approaches used in, 170

tipping points: description of, 220;

law of the few, 220-222;

power of context, 223-224;

stickiness factor, 221, 223

trade-offs, 134

trainer role in conflict resolution, 180

training: description of, 192;

performance improvements through, 207-209;

team leader, 12, 14-18

trust: development of, 71;

in team, 71-72

trustworthiness , 8

truthfulness, 103-104

type: Extraverted, 36;

Feeling, 43-45;

Introverted, 37-40;

Intuitive, 40-43;

Judging, 46-48;

Perceiving, 46-48;

Sensing, 40-43;

Thinking, 43-45. See also personality types