Intelligent Enterprises of the 21st Century
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C
case-based reason applications 240
catalog service 79
client-server technology 189
client/server 141
collaborative filtering agents 126
collective intelligence 123
communication service 79
competitive markets 11
consumer-to-consumer 284
consumerism 68
creative destruction 11, 107
critical success factors (CSF) 46
cross selling 36
customer help-line 289
customer relationship management 113
CyberCoin 154
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