Intelligent Enterprises of the 21st Century
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S
secure sockets layer (SSL) 307
security 198
security infrastructure 305
security policy 309
security service. 79
seller agent 81
service architecture 78
service awareness effect 249
service industries 13
service quality 49
settlement service 80
shared cost effect 250
shipping agent 81
shipping service 80
shopping agents 126
simple object access protocol (SOAP) 92
Singapore 164
small businesses 223
software agents 72
standard pricing 249
storefront usability 49
strategic enterprise management 115
substitute product 249
supply chain management 15, 114
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