Intelligent Enterprises of the 21st Century

Agre, P.E. (1995). Computational research on interaction and agency. Artificial Intelligence, 72(1–2), 1–52.

Andolsen, A. (1999). Managing digital information: The emerging technologies. Information Management Journal, 33(2), 8–15.

Asaravala, A. (2002). Naming names: What do you call this phase of the Internet? New Architect, (April), 10.

Berners-Lee, T. (2000). Weaving the Web: The Original Design and Ultimate Destiny of the World Wide Web. New York: Harper Collins.

Chaib-draa, B. (1998). Industrial applications of distributed AI. In M.N. Huhns & M. P. Singh (Eds.), Readings in Agents. San Francisco, CA: Morgan Kaufmann.

Choo, C.W. (1995). Information Management for an Intelligent Organization: The Art of Environmental Scanning. Medford, NJ: Learned Information, Inc.

Choo, C. W. (1996, October). The knowing organization: How organizations use information to construct meaning, create knowledge, and make decisions. International Journal of Information Management, 16(5), 329–340.

Churchman, C. W. (1979). The Systems Approach. New York: Dell.

Davis Jr., F.D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340.

Finin, T.,Fritzson, R.,McKay, D. & McEntire, R. (1994). KQML as an agent communication language. Proceedings of the Third International Conference on Information and Knowledge Management, Gaithersburg, Maryland (pp. 456–463). ACM Press.

Franklin, S. & Graesser, A. (1996). Is it an agent, or just a program?: A taxonomy for autonomous agents. Proceedings of the Third International Workshop on Agent Theories, Architectures, and Languages. New York: Springer-Verlag.

Galbraith, J. (1977). Organizational Design. Reading, MA: Addison-Wesley.

Haverkamp, D. & Gauch, S. (1998). Intelligent information agents: Review and challenges for distributed information sources. American Society for Information Science 49(4), 304–311.

Hedberg, S. (1995). Intelligent agents: The first harvest of softbots looks promising. IEEE Expert, 10(4), 6–9.

Huber, G.P. (1991). Organisational learning: The contributing processes and the literatures. Organisation Science, 2(1), 88–115.

Huber, G.P. & McDaniel, R. (1986). The decision making paradigm of organizational design. Management Science, 32(5), 572–589.

Huhns, M. N. & M. P. Singh (eds.). (1998). Readings in Agents. San Francisco, CA: Morgan Kaufmann.

Jain, A.J.,Aparicio IV, M. & Singh, M.P. (1999). Agents for process coherence in virtual enterprises. Communications of the ACM, 2(3).

Jones, S. (1996). Developing a Learning Culture Empowering People to Deliver Quality, Innovation and Long-term Success. New York: McGraw-Hill.

Liang, T. Y. (2002). The inherent structure and dynamic of intelligent human organizations. Human Systems Management, 21(1), 9–19.

Liebowitz, J. (1999). Building Organizational Intelligence: A Knowledge Primer. New York: CRC Press.

Maes, P. (1994). Agents that reduce work and information overload. Communications of the ACM, 37(7), 31–40.

Maes, P.,Guttman, R.H. & Moukas, A.G. (1999). Agents that buy and sell. Communications of the ACM, 42(3), 81–91.

Malone, T. W. (1997). Is 'empowerment' just a fad? Control, decision-making, and information technology. Sloan Management Review, 38(2), 23–35.

Markus, M. L.,Majchrzak, A. & Gasser, L. (2002). A Design theory for systems that support emergent knowledge processes. MIS Quarterly, 26(3), 179–212.

Martin D.,Cheyer, A. & Moran, D. (1999). The open agent architecture: A framework for building distributed software systems. Applied Artificial Intelligence: An International Journal, 13(1–2).

McMaster, M. D. (1996). The Intelligence Advantage: Organizing for Complexity. Burlington, MA: Butterworth-Heineman.

Mentzas, G.N. (1994, April). Towards intelligent organisational information systems. International Transactions in Operations Research, 1(2), 169–188.

Moukas, A.,Zacharia, G.,Guttman, R. & Maes, P. (2000). Agent-mediated electronic commerce: An MIT media laboratory perspective. International Journal of Electronic Commerce, 4(3).

Murch, R. & Johnson, T. (1999). Intelligent Software Agents. Upper Saddle River, NJ: Prentice Hall PTR.

O'Leary, D.E.,Kuokka, D. & Plant, R. (1997). Artificial intelligence and virtual organizations. The Communications of the ACM, 40(1), 52–59.

Ovum (1994). Intelligent agents: The new revolution in software. Ovum Report. London: Ovum Publications.

Peng, Y.,T. Finin Y.,Labrou, B.,Chu, J.,Long, W. J. & Boughannam, T. A. (1998). A multiagent system for enterprise integration. Proceedings of the Third International Conference on the Practical Applications of Agents and Multi-Agent Systems, London (pp. 155–169).

Proffitt, B. (2001). Commercial Success with Bots. Available on: http://www.botspot.com/news/news020701.html, Internet.com. Retrieved Feb 10, 2001.

Quinn, J. B.,Anderson, P. & Finkelstein, S. (1996). Leveraging intellect. Academy of Management Executive, 10(3), 7–27.

Russell, S. J. & Norvig, P. (1995). Artificial Intelligence: A Modern Approach. Englewood Cliffs, NJ: Prentice Hall.

Sikora, R. & Shaw, M. J. (1998). A multi-agent framework for the coordination and integration of information systems. Management Science, 44(12), 65–78.

Singh, M. & Thompson, T. (2001). Editors E-Commerce Diffusion: Strategies and Challenges. Australia: Heidelberg Press.

Spector, L. (1997). Automatic generation of intelligent agent programs. IEEE Expert, (January/February), 3–4.

Stonier, T. (1991). Towards a new theory of information. Journal of Information Science, 17(5), 257–263.

Uschold, M.,King, M.,Moralee, S. & Zorgios, Y. (1998). The enterprise ontology. The Knowledge Engineering Review, 13(1).

Walls, J. G.,Widmeyer, G. R. & El Sawy, O. A.I. (1992). Building an information system design theory for vigilant EIS. la Information Systems Research, 3(1), 36–59.

Wang , C. L. & Ahmed, P. K. (2003). Organisational learning: A critical review. The Learning Organization, 10(1), 8–17.

Zhu, M. P. & Hsu, W. (1997). When processes learn: Steps toward crafting an intelligent organization. Information Systems Research, 8(3), 302–317.