Web Bloopers: 60 Common Web Design Mistakes, and How to Avoid Them (Interactive Technologies)

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Anonymous Client Site and Internal Web Application (Nov. 2000, Apr. 2002, July 2002)

A fortune 100 company.

Chapter 2

Blooper 10: Pointless Choice

Chapter 4

Blooper 22: Making People Type

Blooper 23: Intolerant Data Fields

Chapter 6

Blooper 42: Speaking Geek

Chapter 8

Blooper 57: Unobtrusive Error Messages

37Signals.com (Jan. 2002) A Web design firm.

Chapter 1

Blooper 1: Home Page Identity Crisis

AA.com (Sept. 2001, May 2002) American Airlines.

Chapter 2

Blooper 10: Pointless Choice

Blooper 12: Clueless Back-end

AAC.Acer.com (Feb. 2002) Acer America Corporation, U.S. subsidiary of Acer Corporation.

Chapter 8

Blooper 60: Terrible Tabs

Acer.com (Dec. 2001, Feb. 2002) Acer Corporation, a manufacturer and vendor of computer equipment.

Chapter 1

Blooper 1: Home Page Identity Crisis

Blooper 4: Conflicting Content

Chapter 3

Blooper 15: Site Reflects Organizational Chart

Chapter 7

Blooper 50: Bizarre Buttons : Click Target Smaller than It Seems

ACM.org (Mar. 2000, Jan. 2002, May 2002, Sept. 2002) The Association of Computing Machinery, a professional organization for computer professionals.

Chapter 5

Blooper 31: Baffling Search Controls

Chapter 6

Blooper 41: Too Much Text

Blooper 46: Inconsistent Style

ACM.org/SIGCHI and /CHI2002 (Apr. 2002) The Association of Computing Machinery's Special Interest Group on Computer-Human Interaction, a professional organization.

Chapter 6

Blooper 42: Speaking Geek

Agilent.com (Feb. 2001, Jan. 2002) Agilent, an instrument manufacturer spun off from Hewlett-Packard.

Chapter 2

Blooper 9: Requiring Unneeded Data

Chapter 4

Blooper 24: No Defaults

Chapter 7

Blooper 51: Wrapped Links: How Many?

Amazon.com (Feb. 2002, May 2002) E-commerce site that sells books and other products.

Chapter 3

Blooper 20: The Circle Game: Active Link to Here

Chapter 7

Blooper 48: Links Don't Look Like Links

AmericanExpress.com (Jan. 2002) Travel agency and financial services.

Chapter 6

Blooper 46: Inconsistent Style

Anderson.com (Mar. 2002) Well-known accounting firm.

Chapter 7

Blooper 53: Been There, Done That? Can't Tell

Angelfire.com (Dec. 2001) Web portal and web-hosting service.

Chapter 8

Blooper 55: Camouflaged Text

Audi.com (Feb. 2002) Audi automobiles.

Chapter 6

Blooper 42: Speaking Geek

AYA.Yale.edu (June 2002) Yale University Alumni Association.

Introduction

 

Chapter 7

Blooper 52: " Click Here ": Burying Links in Text

BarnesAndNoble.com (Dec. 2001, Jan. 2002, Mar. 2002) Barnes and Noble, a bookseller.

Chapter 3

Blooper 18: Not Linking Directly

Chapter 5

Blooper 36: Needle in a Haystack: Piles of Irrelevant Hits

Chapter 6

Blooper 43: Calling Site Visitors "User"

BookPool.com (Jan. 2002). Online bookseller.

Chapter 6

Blooper 43: Calling Site Visitors "User"

CalPerfs.Berkeley.edu (Mar. 2002) Concert-management affiliate of the University of California at Berkeley.

Chapter 3

Blooper 17: Deceptive Duplicate Links

CalShakes.org (July 2002) California Shakespeare Festival.

Chapter 2

Blooper 8: Redundant Requests

CharityFocus.org (Mar. 2001) Non-profit organization that develops websites for other non-profit organizations.

Chapter 4

Blooper 28: Checkboxes or Radiobuttons

CheapTickets.com (Feb. 2002) Discount airline travel agency.

Chapter 2

Blooper 11: Omitting Important Options

ChicagoFed.org (Nov. 2000, Feb. 2001, Sept. 2002) Federal Reserve Bank, Chicago branch.

Chapter 8

Blooper 54: Tiny Text

Blooper 55: Camouflaged Text

Blooper 58: Shades of Beige: Color Differences too Subtle

CIO-dpi.gc.ca (Dec. 2000) Treasury Board of Canada, Chief Information Office.

Introduction

 

Citibank.com (Jan. 2002, July 2002) Online personal banking service of CitiBank.

Chapter 2

Blooper 14: Agonizing Task Flow

Chapter 8

Blooper 57: Unobtrusive Error Messages

Citibusiness.com (Mar. 2002) Online business banking service of CitiBank.

Chapter 4

Blooper 30: Mysterious Controls

CL.UH.edu (May 2002) University of Houston at Clear Lake.

Chapter 4

Blooper 29: Looks Editable but Isn't

CNN.com (Apr. 2002) Cable Network News broadcaster .

Chapter 5

Blooper 32: Dueling Search Controls

Comdex.com (Sept. 2001) Information Technology conference and expo.

Chapter 7

Blooper 49: Non-Links Look Like Links

ComputerWorld.com (Jan. 2002) Computer industry magazine.

Chapter 3

Blooper 20: The Circle Game: Active Link to Here

Connectix.com (Jan. 2002, Feb. 2002) Connectix, Inc., a software company.

Chapter 3

Blooper 17: Deceptive Duplicate Links

Chapter 6

Blooper 44: Insider Jargon

Blooper 47: Typos and Grammos: Sloppy Writing

Chapter 7

Blooper 53: Been There, Done That? Can't Tell

Chapter 8

Blooper 58: Shades of Beige: Color Differences too Subtle

Continental.com (Feb. 2001, May 2002) Continental Airlines.

Chapter 2

Blooper 10: Pointless Choice

Blooper 12: Clueless Back-end

Chapter 6

Blooper 43: Calling Site Visitors "User"

Chapter 7

Blooper 50: Bizarre Buttons: Click Target Smaller than It Seems

CPSR.org (Jan. 2002) Computer Professionals for Social Responsibility, an organization that examines the impact of computer technology on society.

Chapter 5

Blooper 32: Dueling Search Controls

CRLA.net (Dec. 2001, Feb. 2002) College Reading and Learning Association.

Chapter 7

Blooper 50: Bizarre Buttons: Click Target Smaller than It Seems

Blooper 52: "Click Here ": Burying Links in Text

CSMonitor.com (Jan. 2002) Christian Science Monitor newspaper.

Chapter 7

Blooper 50: Bizarre Buttons: Click Target Smaller than It Seems

DenPlan.co.uk (Feb. 2002) Dental insurance website in England.

Chapter 4

Blooper 30: Mysterious Controls

Dice.com (Jan. 2002) Online job-search service.

Chapter 5

Blooper 31: Baffling Search Controls

Blooper 39: Search Terms Not Shown

Chapter 7

Blooper 49: Non-Links Look Like Links

DigiGuide.com (Feb. 2002, Apr. 2002) Online television program schedule.

Chapter 5

Blooper 33: Hits Look Alike

Blooper 40: Number of Hits Not Revealed

Chapter 6

Blooper 45: Variable Vocabulary: Different Words for the Same Thing

DMV.CA.gov (Jan. 2002, Sept. 2002) California Department of Motor Vehicles.

Chapter 3

Blooper 19: Lost in Space: Current Page Not Indicated

Chapter 5

Blooper 31: Baffling Search Controls

Chapter 7

Blooper 36: Needle in a Haystack: Piles of Irrelevant Hits

Earthlink.net (July 2001, Sept. 2001, Jan. 2002) Earthlink, an Internet service provider.

Chapter 2

Blooper 8: Redundant Requests

Blooper 9: Requiring Unneeded Data

Blooper 13: Dead-end Paths: Now You Tell Me!

Chapter 4

Blooper 30: Mysterious Controls

Chapter 6

Blooper 42: Speaking Geek

Earthwatch.org (Jan. 2002) The Earthwatch Institute, an organization that provides funding and volunteers for environmental research projects.

Chapter 1

Blooper 4: Conflicting Content

eBay.com (Jan. 2002) Online auction service.

Chapter 6

Blooper 43: Calling Site Visitors " User"

eDesignCorp.com (Dec. 2001) Design firm.

Chapter 2

Blooper 10: Pointless Choice

EDD.CA.gov (July 2002) California state government Employment Development Department, where-among other things- citizens can apply for unemployment benefits.

Chapter 4

Blooper 23: Intolerant Data Fields

Enron.com (Mar. 2002) Enron Corporation, an energy company that, in late 2001, declared bankruptcy after being exposed in a scandal involving price-manipulation and questionable accounting practices.

Chapter 1

Blooper 5: Outdated Content

Chapter 3

Blooper 20: The Circle Game: Active Link to Here

Chapter 5

Blooper 40: Number of Hits Not Revealed

Chapter 7

Blooper 49: Non-Links Look Like Links

Blooper 53: Been There, Done That? Can't Tell

ERCB.com/DDJ (Sept. 2002) Dr. Dobbs Journal , a computer magazine.

Chapter 7

Blooper 49: Non-Links Look Like Links

Erlbaum.com (Feb. 2002) Lawrence Erlbaum Associates, a book publisher.

Chapter 4

Blooper 27: Lame Label Placement

Chapter 5

Blooper 38: Crazy Search Behavior

Blooper 39: Search Terms Not Shown

Chapter 6

Blooper 45: Variable Vocabulary: Different Words for the Same Thing

Chapter 8

Blooper 59: Dead or Alive? Active Buttons Look Inactive

Eudora.com (July 2001) Customer service site for email software marketed by Qualcomm, a software and telecommunications company.

Chapter 3

Blooper 17: Deceptive Duplicate Links

Evite.com (Sept. 2002) Web-based invitation service.

Chapter 4

Blooper 25: Faulty Defaults

Fedex.com (Jan. 2002) Mailing and freight delivery service.

Chapter 8

Blooper 60: Terrible Tabs

FeldenkraisGuild.com (Oct. 2002) The Feldenkrais Guild, a professional organization of movement therapists.

Chapter 3

Blooper 21: Missing Links: It's Back or Nothing

Chapter 5

Blooper 37: Hits Sorted Uselessly

Chapter 6

Blooper 42: Speaking Geek

FinancialEngines.com (Sept. 2002) Investment portfolio advice service.

Chapter 6

Blooper 42: Speaking Geek

Blooper 43: Calling Site Visitors "User"

Blooper 46: Inconsistent Style

Chapter 8

Blooper 54: Tiny Text

FrontierAirlines.com (Sept. 2002) Frontier Airlines.

Chapter 8

Blooper 54: Tiny Text

Ford.com (Sept. 2002) Ford Motor Company, an automobile maker.

Chapter 4

Blooper 26: Compulsory Clicking: No Default Text Input Focus

Galor.com (Sept. 2002) Software company.

Chapter 7

Blooper 49: Non-Links Look Like Links

Greyhound.com (Jan. 2002) Greyhound Bus Company.

Chapter 2

Blooper 12: Clueless Back-end

Chapter 7

Blooper 52: "Click Here ": Burying Links in Text

HauteAtHome.com (Jan. 2002) Online vendor of gourmet meals.

Chapter 5

Blooper 37: Hits Sorted Uselessly

Chapter 6

Blooper 44: Insider Jargon

House.gov (Nov. 2001) The U.S. Government House of Representatives.

Chapter 2

Blooper 9: Requiring Unneeded Data

HP.com (July 2001) Hewlett-Packard, a computer, instrument, and electronics firm.

Chapter 4

Blooper 30: Mysterious Controls

HotelDiscount.com (Mar. 2002) Online hotel-booking service.

Chapter 7

Blooper 48: Links Don't Look Like Links

IEEE.org (Dec. 2001, Oct. 2002) The Institute of Electrical and Electronics Engineers, a professional organization for engineers .

Chapter 3

Blooper 18: Not Linking Directly

Chapter 4

Blooper 26: Compulsory Clicking: No Default Text Input Focus

iFilm.com (Jan. 2002) Online movie guide.

Chapter 3

Blooper 16: Numerous Navigation Schemes

Blooper 20: The Circle Game: Active Link to Here

Chapter 5

Blooper 35: Search Myopia: Missing Relevant Items

IGC.org (May 2002) The Institute for Global Communication, an organization that promotes Internet communication among politically progressive groups.

Chapter 3

Blooper 18: Not Linking Directly

Chapter 5

Blooper 31: Baffling Search Controls


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