Managing Globally with Information Technology

chief information officers (CIOs) 209

childcare facilities 54

clicks-and-mortar concept 200

cloning components 75

cluster 143

COBOL systems 67

column 143

competitive advantage 85, 196

competitive landscape 197

competitive position 197

component-based technologies 5

computer hardware 2

context 97

convergence 36

convergent integration 3

core competence 117

corporate social responsibility 13

cost structure 110

credit cards 179

cross-cultural business issues 180

cross-cultural environment 25

cultural affinities 150

cultural characteristics 232

cultural fluency 181

cultural homogeneity 37

cultural preference 25

culture 36, 83

custom reports 26

customer relationship 109

customer-centric 198

Cybertracker project 129