E-Commerce Security: Advice from Experts (IT Solutions series)

Has a compelling case for change been made? ____

Has the case for change taken into consideration other changes already underway around the organization? ____

Is there a formal steering committee or informal advisory committee of key senior managers/stakeholders? ____

Are there clear procedures for obtaining their opinions and keeping them informed? ____

Has the project team completed a stakeholder analysis, measuring the relative impact on stakeholders of the following variables:

• Status? ____

• Clout/power/influence? ____

• Rewards? ____

• Opportunities/challenges? ____

• Visibility? ____

• Self-image? ____

Is there a working group/task force/change committee involving stakeholders? ____

Is there a clear and convincing linkage between the proposed project and the enterprise's strategy, goals, and objectives? ____

Does this discussion include a consideration of the needs and concerns of long-standing members of the enterprise who may view proposed changes as a critique of past performance and contributions? ____

Is there a process for communicating progress/developments to stakeholders? ____

Is there a process for communicating progress/developments to non-stakeholders? ____

Have the supervisors of change process participants

• Agreed to the assignment? ____

• Appropriately adjusted goals and objectives? ____

Have provisions been made for participants to give time to the project without having

• Their other work suffer? ____

• Their co-workers suffer? ____

Are the project's goals and objectives consistent with the goals and objectives of the enterprise? ____

Have other areas of the enterprise that might affect or be affected by the project been

• Identified? ____

• Informed? ____

• Incorporated into the project design when possible? ____

Are there mechanisms in place to ensure the general dissemination of project goals, activities, and results? ____

Are the linkages in place between the project steering committee and associated task forces, etc.? ____

Do steering committee and task force members understand their individual responsibilities to keep their colleagues/constituencies informed? ____

Do steering committee and task force members understand their individual responsibilities to obtain input from their colleagues/constituencies? ____

Is the approval process for decisions and action/implementation clearly articulated and consistently communicated to stakeholders? ____

Has the enterprise committed to a realignment of resources in line with project priorities and objectives? ____