Annals of Cases on Information Technology (v. 5)

Donald F. Kettl

McGraw-Hill

Copyright 2003 by The McGraw-Hill Companies, Inc. All rights reserved. Printed in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a data base or retrieval system, without the prior written permission of the publisher.

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ISBN 0-07-141633-1

First edition

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Team Bush is not authorized, endorsed by, or affiliated with President George W. Bush.

Library of Congress Cataloging-in-Publication DataKettl, Donald F. Team Bush : leadership lessons from the Bush White House / by Donald F. Kettl. p. cm. ISBN 0-07-141633-1 (alk. paper) 1. Leadership. 2. Political leadership. 3. Bush, George W. (GeorgeWalker), 1946- 4. United States—Politics and government—2001– I. Title. HD57.7.K49 2003 303.3'4'092—dc21 2003000691

Acknowledgments

This book had its genesis in a series of conversations with Jeffrey Krames at McGraw-Hill. He raised the key questions: What is George W. Bush’s style? How does it differ from the styles that other presidents have developed? Does it seem to work—for him and, just as importantly, for the country? The questions launched me down the winding road that ended in this book. I’m grateful indeed for his provocative suggestions and constant insights along the way.

The book benefited enormously from conversations and interviews with a great many people, including both Washington insiders and experts who have long followed presidential politics. I’m especially indebted to extended conversations with Charles O. Jones (University of Wisconsin-Madison), Thomas Mann (Brookings Institution), William Eggers (Deloitte Research and manager of the Texas Performance Review during Bush’s governorship), and Vance McMahon (Bush’s gubernatorial policy adviser). In addition, I interviewed a number of experts who spoke on background and requested anonymity. They immeasurably enriched the book.

Zachary Oberfield proved an untiring and unfailingly helpful researcher. He dug out important nuggets for the book—and he always proved a valued colleague in talking through the issues raised by Bush’s management style. He is a true professional in every respect.

McGraw-Hill’s production staff was every author’s dream. I’m especially indebted to Tom Lau, who designed the book’s cover. He perfectly captured not only the Bush style but also the new blue-and-gold look that Bush brought to the Oval Office. Editing supervisor Scott Kurtz and production supervisor Maureen Harper flawlessly and painlessly managed the book’s production. Likewise, Patty Wallenburg’s typesetting was also exemplary and incredibly swift.

I owe the greatest debts to my parents—who taught me first and best about what teamwork really means—and to my wife, Sue. She not only provided unflagging support through the writing but also remarkably keen insight into how best to frame the book’s themes. She is the best teammate an author (or husband) could ever have.

Donald F. Kettl