| There are three possible reasons for failing to view or open an attachment. First, the Attachment Viewer must be installed on your PC in order to view the attachment. If it is not, consult with your Notes administrator. Second, the file you are trying to view must be one supported by Lotus Notes. Many types of files are supported by Lotus Notes; for a complete list, consult the Help database and from the Index view, do a quick search for attachments. Then click supported file formats, select Opening, saving or deleting attachments and click on To view file attachments. Lastly, if you're trying to launch the attachment, you must have access to the application that can display the file format. |