The A+ Exams Guide: (Exam 220-301), (Exam 220-302) (TestTakers Guides)

Christopher A. Crayton

Charles River Media, Inc.Hingham, Massachusetts

Copyright 2004 by CHARLES RIVER MEDIA, INC.All rights reserved.

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Christopher A. Crayton. The A+ Exams Guide: (Exam 220-301) (Exam 220-302).

ISBN: 1-58450-307-6

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Library of Congress Cataloging-in-Publication DataCrayton, Christopher A.  The A+ exams guide : (exam 220-301), (exam 220-302) / Christopher A. Crayton.      p.  cm.Includes bibliographical references.  ISBN 1-58450-307-6 (Paperback with CD-ROM : alk. paper)  1. Computer networks-Examinations-Study guides. 2. Telecommunications engineers-Certification.  I. Title.  TK5105.5.C735 2003  004.6-dc22 2003019241

Printed in the United States of America03 7 6 5 4 3 2 First Edition

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Dedicated to all my students and all certification exam test takers who have the courage to change their lives by achieving certification success.

To Amanda Hutchinson, Nancy and Ken Crayton, Sean Reilly, Rickey Johnson, Jim Krick, and Rob Metty (Hawkeye)-thank you for your love, guidance, and support.

Acknowledgments

First and foremost, I would like to thank David Pallai, founder and president of Charles River Media, Inc. for directing another awesome project. My goal from the beginning of this series has been to provide the very best study tools for those seeking certification success. David has provided the dedication and support necessary to fulfill this goal.

Thank you to co-worker and software developer Mark Porter for the great design and creation of the excellent software-testing package included on the CD-ROM that accompanies this book. Its design, ease of use, and accuracy display the many talents of a great developer.

Thank you to co-worker and technical illustrator Mr. Bear for the design and contribution of the technical illustrations included in this book. Their clarity, detail, and accuracy truly demonstrate the technical skills of their creator.

Very special thanks go to Steve Bleile, Vice President of Technology Operations for Protocol Marketing Group. Steve continues to be an awesome mentor as well as one of the greatest inspirations in my life.

For their contributions, encouragement, and tremendous support throughout the creation process of this book, I would like to acknowledge a very special technical group of people for their contributions: Zachary Fawley, Michael Cooke, Analin Alvarado, Julie Peirce, and Michael Suhrbier.

I would also like thank Brian King, Director of Information Technology at Sarasota Marketing Group for his advice and patience. And, thank you to Jim Morris for all of his help.