What the Best CEOs Know[c] 7 Exceptional Leaders and Their Lessons for Transforming Any Business

E-commerce, 166–167

Edison, Thomas, 47

EDS, 20

Eisenhower, Dwight, 35

Eisner, Michael, 20

Elasticity, price, 206–207

Email, 146, 165, 167

Employees:

addressing concerns of, 190

as assets, 178

celebrating achievements of, 190

and cultural change, 121

as customers, 189

empowerment of, 153, 165–168

number of Wal-Mart, 216

in profit-sharing plans, 184

rewarding, 85–86

valuing, 174, 182–183

Enron, 6

Ethics, 188

E*Trade, 148

Evangelical leader(s):

Lou Gerstner as, 36–37

Andy Grove as, 40

Herb Kelleher as, 37–38

Sam Walton as, 36–37

Jack Welch as, 38–40

Evangelical leadership, 35–40

Excellence, honoring, 190

"Execution and strategy" approach, 135–136

Executive compensation packages, 9–10

Expenses, controlling, 88–89, 118

Experience, 220