Interpreting the CMMI (R): A Process Improvement Approach, Second Edition

M

M&A, see Measurement and Analysis

Make-buy-reuse decisions, 80

Malcolm Baldridge, 127

Managed process, 36

Management commitment, 195, 279280

Margin of error, 22

Maturity Level(s)

Process Areas of, 24

rating, 40

relation of Generic Practices to, 39

Maturity Level 2 (managed), 4762

commitment to, 19

generic goals, 49

moving from Maturity Level 1 to Level 2, 4850

process areas for, 5061

Configuration Management, 6061

Measurement and Analysis, 5658

Process and Product Quality Assurance, 5860

Project Monitoring and Control, 5355

Project Planning, 5253

Requirements Management, 5052

Supplier Agreement Management, 5556

Maturity Level 3 (defined), 6386

Integrated Project Management, 7885

Decision Analysis and Resolution, 8384

Integrated Supplier Management, 8283

Integrated Teaming, 8182

Organizational Environment for Integration, 8485

Risk Management, 8081

moving from Level 2 to Level 3, 6367

process areas for, 6778

Organizational Process Definition, 7577

Organizational Process Focus, 7475

Organizational Training, 7778

Product Integration, 7172

Requirements Development, 6769

Technical Solution, 6971

Validation, 7374

Verification, 7273

Maturity Level 4 (quantitatively managed), 8795

moving from Level 3 to Level 4, 8790

process areas for, 9095

Organizational Process Performance, 9093

qualitative project management, 9395

Maturity Level 5 (optimizing), 97102

moving from Level 4 to Level 5, 9798

process areas for, 98101

Causal Analysis and Resolution, 100101

Organizational Innovation and Deployment, 98100

MDD, see Method Description Document

Measurement(s), see also Metrics

charts , on-demand, 110

data, collection of, 56, 88

databases, 111

log, creation of, 111

maturity, 109

objectives, definition of, 57

performance- related , 91

plan outline, 227, 395

quality-related, 91

responsibility, 111

specification, 109

step-by-step approach to, 58

Measurement and Analysis (M&A), 57, 217

Process Area, 57

specific goals and practices, 56

Measures, collection of within disciplines, 110

Medical insurance design and coding, Web-based, 23

Meetings, conducting, 169

Merged teams , 114

Method Description Document (MDD), 131

Metrics, 211230, see also Measurement

analysis, 57

background, 211212

collection of, 36, 214

cost-effort-schedule, 226

data, inconsistent, 227

definition of, 227

identification, recommendations to improve, 228

list of, Level 2, 216218, 383386

Configuration Management, 218, 385386

Measurement and Analysis, 217, 384

Process and Product Quality Assurance, 217218, 385

Project Monitoring and Control, 216217, 384

Project Planning, 216, 384

Requirements Management, 216, 383

Supplier Agreement Management, 217, 384385

list of, Level 3, 218223, 386390

Decision Analysis and Resolution, 222, 390

Integrated Project Management for IPPD, 221, 389

Integrated Supplier Management, 222, 390

Integrated Teaming, 222, 390

Organizational Environment for Integration, 223, 390

Organizational Process Definition, 221, 389

Organizational Process Focus, 221, 388

Organizational Training, 221, 389

Product Integration, 220, 387388

Requirements Development, 218219, 386

Risk Management, 222, 389390

Technical Solution, 219220, 386387

Validation, 220, 388

Verification, 220, 388

list of, Level 4, 223224, 391392

Organizational Process Performance, 223, 391

Quantitative Project Management, 223224, 391392

list of, Level 5, 224225, 392393

Causal Analysis and Resolution, 225, 393

Organizational Innovation and Deployment, 224225, 392393

PAT, 167

planning of metrics process, 226227

problems, 227228

programs, problems encountered in, 227

questions to ask when generating and reviewing metrics, 225226

recommendations, 228229

actual performance on projects, 229

metrics identification and collection process, 228229

selection, 212215

tracking of basic, 184

Mini-assessments, 182

Mini-teams, 138, 140

Mistakes, 20

Model(s)

-based process improvement, 4

components , appraisal, 133

continuous, 121, 122

coverage, 142

defect, 268

description of, 13

design process, 70

process performance, 91, 261, 268

productivity, 268

progress, 268

reliability, 268

Software Acquisition, 48

staged, 121

structure

continuous representation, 2728

staged representation, 2327

tailoring of, 41

training and, 112

Month-end closing, 241

mR chart, 243, 250