Real-World .NET Applications
Chapter List
- Chapter 5: The Research Plan
- Chapter 6: Universal Tools: Recruiting and Interviewing
- Chapter 7: User Profiles
- Chapter 8: Contextual Inquiry, Task Analysis, Card Sorting
- Chapter 9: Focus Groups
- Chapter 10: Usability Tests
- Chapter 11: Surveys
- Chapter 12: Ongoing Relationships
- Chapter 13: Log Files and Customer Support
- Chapter 14: Competitive Research
- Chapter 15: Others' Hard Work: Published Information and Consultants
- Chapter 16: Emerging Techniques