CCDA: Cisco Certified Design Associate Study Guide, 2nd Edition (640-861)
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Before you take the exam, be certain you are familiar with the following terms:
| Cisco Discovery Protocol (CDP) | protocol data unit (PDU) |
| groups | RMON (Remote Monitoring) |
| ISO network management model | service-level contract (SLC) |
| Management Information Base(MIB) | Simple Network Management Protocol (SNMP) |
| Network management | SLAs (service-level agreements) |
| offline operation | Trap message |
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