CCDA: Cisco Certified Design Associate Study Guide, 2nd Edition (640-861)
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Before you take the exam, be certain you are familiar with the following terms:
| automatic call distribution (ACD) | Network Time Protocol (NTP) |
| call center | out-of-band (OOB) |
| Centrex | private branch exchanges (PBXs) |
| denial-of-service (DoS) attacks | public switched telephone network (PSTN) |
| distributed denial-of-service (DDoS) | SAFE (Security Blueprint for Enterprise Networks) |
| DMZ | Secure Shell Protocol (SSH) |
| Enterprise Composite Network Modules (ECNM) | serialization |
| firewall | switches |
| hackers | Terminal Access Controller Access Control System Plus (TACACS+) |
| host-based IDS (HIDS) | three-part firewall |
| in-band | tie-lines |
| interactive voice response (IVR) | timing |
| intrusion detection system (IDS) | trunk |
| isolation LAN | Voice over ATM (VoATM) |
| jitter | Voice over Frame Relay (VoFR) |
| network IDS (NIDS) | voice over IP (VoIP) |
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