Cisco IP Phone Options

This chapter covers the following topics:

• Features and capabilities of the following Cisco IP Phones: 7970G, 7940G, 7960G, 7914 Expansion Module, 7910G, 7905G, 7912G, 7902G, 7935 and 7936 Conference Stations, and 7920 wireless phone
• Cisco Analog Telephony Adapter (ATA)
• Cisco IP Communicator softphone
• Firmware files for the IP phones
• Resetting and restarting the IP phones
• Erasing the IP phone configuration
• Accessing call parameters for an active call

Cisco CallManager Express (CME) supports a range of phones that meet various customer needs, from the simple low-end Cisco 7902G IP Phone to the advanced Cisco 7970G color touch-screen phone, the 7936 Conference Station, and the Analog Telephony Adaptor (ATA) that lets you connect analog phones to Cisco CME. This chapter discusses the various phones supported by Cisco CME to give you a better understanding of how these devices operate and which features are supported. After reviewing the main hardware features of each phone, you learn the configuration steps necessary for each phone type. This chapter also covers some phone-specific information such as firmware loads, resetting the phone, erasing the phone configuration, and accessing call parameters from the phone.