Everyone Needs a Mentor
The Role Of The Line Manager V That Of The Mentor
To avoid clashes between mentor and line manager, or worse, deliberate manipulation of them by the mentee, it is important that line manager and mentor are clear about where the boundaries of their responsibility towards the mentee lie. Table 4 attempts to distinguish between the responsibilities and indicate where the responsibility is shared. Some organisations may wish to move the responsibilities around to suit their specific circumstances - no problem, as long as line managers and mentors are clear where they stand.
| Line manager | Shared | Mentor |
|---|---|---|
| Performance appraisal | Encouragement, motivation to learn | Help learner develop insights into causes of poor performance |
| Agreed developmental goals within learner's current job | Shape goals beyond current job | Help learner manage the integration of job, career and personal goals |
| Help learner build relationships within the team | Help learner build relationships outside the team | Help learner build relationships with line manager |
| Find opportunities to stretch learner's performance | Find opportunities to stretch learner's thinking | Challenge learner's thinking and assumptions |
| Give constructive feedback through observation | Help learner develop skills of intrinsic observation | Help learner accept and manage feedback constructively |
| Role model for task fulfillment and growth | Role model of general behaviour | Role model for personal achievement and growth |
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