Agile Software Development: The Cooperative Game (2nd Edition)
0.1. Unknowable and Incommunicable: Evolution
The Introduction set out two ideas: Communicating is touching into shared experience. People listen and act at three skill levels: Shu, Ha, and Ri (following, leaving, and fluent). Those ideas could use a few more paragraphs each. Unknowable and Incommunicable: Evolution
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