Designing Highly Useable Software

need for, 264–265

personnel for, 265–268

showstoppers, 268–271

queries, bookmarks for, 102

question-and-answer time in training sessions, 299

questions, 18

for exiting programs, 19

for restarting Windows, 23, 23

for saving changes, 19–22, 20–21

yielding “I Don't Know!” answers, 22–23, 22

quitting, questions for, 19

quizzes in training courses, 295