Designing Highly Useable Software

Chapter 1: The UUI—The Useable User Interface

REAL WORLD SCENARIO: The Vintage Doorknob That Trapped Them Inside the Room

REAL WORLD SCENARIO: The Atomic Clock that Wouldn’t

Chapter 2: Modeling the Real World

REAL WORLD SCENARIO: “The Computer Can’t Change, so You Will” (I Once Said and Nearly Got Fired).

REAL WORLD SCENARIO: The Electronic Music Synthesizer that Had It All

REAL WORLD SCENARIO: The LCD Dash in the Car Died, and Now I Can’t Drive It!

Chapter 3: Laying Out Your Windows and Dialog Boxes

REAL WORLD SCENARIO: “I Deleted the Icon, but the Program Is Still There!” (She Lamented).

REAL WORLD SCENARIO: My Trip to the Grocery Store, or Adventures with a Self-Scan Machine

Chapter 4: Managing Your Software’s Time

REAL WORLD SCENARIO: The Cell Phone—Love It, Can’t Stand It

REAL WORLD SCENARIO: My Own Hourglass Problem Solved

REAL WORLD SCENARIO: I’m Embarrassed to Admit That I Couldn’t Open the Door.

REAL WORLD SCENARIO: Update!

Chapter 5: Highly Navigable Software

REAL WORLD SCENARIO: The Case of the Misshapen Ice Cubes

REAL WORLD SCENARIO: A One-Handed Universe

REAL WORLD SCENARIO: E-books in a Web Browser—The Next Button Dilemma

Chapter 6: Data, Reports, and Printouts

REAL WORLD SCENARIO: My Arm Is Tired from the Light Pen.

Chapter 7: Adding a Web Interface

REAL WORLD SCENARIO: Paper Towel Fun

REAL WORLD SCENARIO: Talking Cars—Shut Up, I’m Trying to Drive!

REAL WORLD SCENARIO: Tear Here to Destroy the Instructions

Chapter 8: Under the Hood

REAL WORLD SCENARIO: Unscrew the Bottle Cap? No Thanks, I Like My Epidermis Just the Way It Is.

Chapter 9: When Your Software Starts, Stops, or Dies a Quick Death

REAL WORLD SCENARIO: Don’t Open Two Drawers at Once (Severe Bodily Injury Could Result).

Chapter 10: Modularity and Libraries

REAL WORLD SCENARIO: If I Only Knew Who Invented Coax Cable

Chapter 11: Object-Oriented Pontificating

REAL WORLD SCENARIO: That Darn Remote! (And Why Does It Have an Eject Button?)

REAL WORLD SCENARIO: Did You Know That Your Refrigerator Door Is Reversible? Really!

Chapter 12: A Very Gross National Product: Business and Software Problems

REAL WORLD SCENARIO: When I Pulled on the Paper Towel, the Roll Fell Off into the Puddle.

REAL WORLD SCENARIO: The DSL Modem Adventure, Part II

REAL WORLD SCENARIO: Windows on Your Appliance? Time to Reboot the Fridge!

Chapter 13: Testing, Testing, Testing

REAL WORLD SCENARIO: Help, I’ve Fallen into Development and I Can’t Get Out!

REAL WORLD SCENARIO: The Microwave That Reminds You (and Reminds You, and Reminds You…)

REAL WORLD SCENARIO: Didn’t Work? Try It Again! And Again! And Again!

Chapter 14: Installing, Training, and Helping

REAL WORLD SCENARIO: A Note to Teachers: Relax!

Chapter 15: Book in a Book—A Guide for Programming Bosses

REAL WORLD SCENARIO: The Most Important People in the Company?