Designing Highly Useable Software

Chapter 1: The UUI—The Useable User Interface

Imagine Changing the Scrollbar’s Direction
The Private versus Protected Debate in Software Libraries

Chapter 2: Modeling the Real World

Clearing Up Some UML Misconceptions

Chapter 6: Data, Reports, and Printouts

Backwards Odometers and Mile Markers

Chapter 8: Under the Hood

I Love That Car Alarm That Goes Off Every Night

Chapter 12: A Very Gross National Product: Business and Software Problems

When a Standard Isn’t Always the Best Standard

Chapter 14: Installing, Training, and Helping

Those Touchy COM Components
The Pitfalls of Converting the Manual to Online Help

Chapter 15: Book in a Book—A Guide for Programming Bosses

Avoiding Letting One Great Programmer Rule the Ship

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