Voice User Interface Design 2004

Given that our primary focus is to teach VUI design, we chose to organize it according to the design methodology we recommend. The parts are as follows:

Part I, introduction: Chapters 1 3 provide the necessary introductory material, including an overview of voice user interfaces and design issues, a description of the technology, and a high-level view of the design methodology we detail throughout the remainder of the book.

Part II, definition phase: Chapters 4 7 cover the definition phase of a project: discovering the requirements and making high-level design decisions that will guide the detailed design.

Part III, design phase: Chapters 8 14 cover the detailed design phase. Design principles are covered in detail, with many examples of how to apply them to real applications.

Part IV, realization phase: Chapters 15 18 cover the realization phase: development, testing, and tuning. A number of issues that are unique to voice user interface design, such as grammar development, are covered in detail.

Each part begins with a chapter covering the methodological details for that phase of design. Following that are a few chapters describing the design principles and approaches relevant to that phase. The final chapter of each section presents a design example.