The Inmates Are Running the Asylum Why High Tech Products Drive Us Crazy &How to Restore the Sanity - 2004 publication
| [SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z] bad design [See also cognitive friction] acceptance of ATMs confirmation messages 2nd blaming users 2nd 3rd calendar software 2nd causes 2nd 3rd confirmation dialog boxes 2nd costs 2nd 3rd 4th business software 2nd loss of market share 2nd 3rd narratives about 2nd 3rd 4th 5th 6th 7th opportunity cost 2nd prototyping 2nd effects alarm clock 2nd ATMs 2nd digital cameras 2nd 3rd 4th employability 2nd IFEs 2nd 3rd navigational computers (airplanes) 2nd Porsche Boxster 2nd productivity loss 2nd 3rd 4th techno-rage 2nd USS Yorktown 2nd email 2nd 3rd file systems 2nd 3rd 4th reaction to 2nd scheduling programs 2nd 3rd technology as solution for VCRs 2nd 3rd bargaining [See feature list bargaining] behavioral design bell curve of skill levels 2nd 3rd 4th 5th Betsy (Elemental Drumbeat persona) Bezos, Jeff 2nd Bjerke, Carolyn Blair, Alice blaming the user 2nd 3rd 4th 5th bloatware blueprints design documentation as 2nd 3rd 4th blueprints as product descriptions 2nd Borland International 2nd Borque, Michel boundary conditions brick towers, programs as 2nd Bronson, Po 2nd 3rd 4th 5th 6th Brooks, Frederick 2nd browser-based software 2nd building design teams 2nd business software 2nd businesspeople role of 2nd buyer personas 2nd |