The Inmates Are Running the Asylum Why High Tech Products Drive Us Crazy &How to Restore the Sanity - 2004 publication
| [SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z] calendar software usability problems 2nd cancellation of products 2nd capability versus viability case studies Elemental Drumbeat 2nd 3rd competition 2nd design 2nd 3rd floating palettes 2nd goals 2nd 3rd personas 2nd product success Logitech ScanMan "pretend it's magic" exercise 2nd 3rd cropping tools 2nd 3rd personas 2nd 3rd 4th 5th reorienting images 2nd 3rd resizing images 2nd results Sony Trans Com's P@ssport 2nd designing interface 2nd 3rd 4th 5th original interface 2nd personas 2nd 3rd 4th cast of characters 2nd [See also personas]3rd 4th [See also personas]5th 6th [See also personas] primary personas 2nd CD-ROM player cognitive friction of Chad Marchetti, Boy (Logitech ScanMan persona) choices presenting 2nd 3rd classroom management system Clevis McCloud (P@ssport persona) designing interface for 2nd 3rd 4th cognitive friction 2nd [See also bad design] apologists 2nd 3rd 4th 5th 6th programmers as CD-ROM player computers costs of 2nd 3rd engineering skills and microwave ovens microwaves 2nd picture-in-picture television 2nd 3rd reaction to 2nd remote keyless entry 2nd 3rd 4th source of survivors 2nd Swiss Army knife 2nd typewriters versus industrial design problems 2nd violins WWW common sense in software common vocabulary specifying 2nd 3rd competing against attrition strategies 2nd completion determining 2nd computer literacy 2nd 3rd computer literate users 2nd Computer Tourette's computerized devices versus manual devices computerized systems computers ATMs 2nd cognitive friction of democratization of 2nd emotional response to 2nd 3rd employee training 2nd handheld IFEs 2nd 3rd in alarm clocks 2nd in cameras 2nd 3rd 4th navigational (airplanes) 2nd Porche Boxster Porsche Boxster problems displaying to user 2nd technological advances 2nd versus humans 2nd 3rd conceptual design conceptual integrity 2nd confirmation dialog boxes 2nd conflict of interest (in programmers) conflicts of interest interface style guides 2nd programmers versus users consultants 2nd 3rd consumer electronics as dancing bearware 2nd 3rd control, programmers' need for 2nd core competence design as 2nd 3rd corner cases corporate goals 2nd Cosby, Kendall CPUs, sparing Cringely, Robert Cringely, Robert X. cropping tools Logitech ScanMan 2nd 3rd Crossing the Chasm culture of programming 2nd 3rd [See also psychology of programmers] authority figures and isolation 2nd Microsoft 2nd 3rd 4th 5th military culture comparison propagation of reusing code 2nd 3rd 4th reverence for technical skill 2nd scarcity thinking 2nd sense of responsibility 2nd 3rd 4th sense of superiority customer demands personas and 2nd customer loyalty advantages 2nd Apple 2nd 3rd 4th generating by narrowing user audience 2nd 3rd through interaction design 2nd Microsoft 2nd Novell 2nd customer-driven companies 2nd as service companies 2nd 3rd conceptual integrity 2nd cutting features 2nd |