The Inmates Are Running the Asylum Why High Tech Products Drive Us Crazy &How to Restore the Sanity - 2004 publication
| [SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z] daily use scenarios 2nd dancing bear calendar software as 2nd email as 2nd 3rd NetWare satisfaction with scheduling programs as 2nd 3rd VCRs as 2nd 3rd WWW as dancing bear Explorapedia as 2nd dancing bears 2nd de Bono, Edward 2nd deadline management 2nd "feature list bargaining" 2nd determining completion 2nd fear of cancellation 2nd Gresham's Law late shipment 2nd Ninety-Ninety Rule Parkinson's Law Product Managers debugging 2nd deferential role of software 2nd dehumanizing processes 2nd design advantages versus time to market advantages 2nd 3rd 4th 5th after programming costs 2nd as "pre-production" phase 2nd 3rd as core competence 2nd 3rd before programming behavioral company-wide awareness 2nd 3rd conceptual conceptual integrity 2nd disrespect for 2nd documenting 2nd 3rd 4th benefit to companies benefit to managers 2nd benefit to marketing 2nd benefit to programmers 2nd 3rd benefit to tech support benefit to technical writers effect on code 2nd evaluating 2nd 3rd for narrow audiences 2nd roll-aboard suitcases 2nd sticky notes free features 2nd generating customer loyalty with (Apple) 2nd 3rd 4th goal-directed classroom management system example defined 2nd television news show example 2nd 3rd implementation model industrial 2nd inerface versus interaction design 2nd interaction [See interaction design]2nd [See interaction design] interface disadvantages 2nd 3rd iteration in 2nd politeness 2nd "polite" software characteristics 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th 13th 14th 15th politeness versus humanness 2nd 3rd processes 2nd program [See program design] scheduling time for self-referential task-directed timing 2nd 3rd versus iteration 2nd 3rd 4th versus product specifications versus prototyping 2nd visual 2nd 3rd 4th design personas [See personas] design teams building 2nd design-dominated markets design-friendly processes 2nd designers building teams 2nd disrespect for 2nd hiring 2nd programmers as 2nd 3rd 4th conflicts of interest General Magic shortcomings 2nd 3rd 4th 5th 6th 7th 8th 9th 10th training responsibility for quality 2nd role of desirability versus need 2nd 3rd development process changing 2nd 3rd sequence of events 2nd 3rd usability testing 2nd development processes dehumanizing effects of 2nd digital cameras design problems 2nd 3rd 4th discrimination Doblin Group documenting design 2nd 3rd 4th benefit to companies benefit to managers 2nd benefit to marketing 2nd benefit to programmers 2nd 3rd benefit to tech support benefit to technical writers Drumbeat [See Elemental Drumbeat case study] |