The Inmates Are Running the Asylum Why High Tech Products Drive Us Crazy &How to Restore the Sanity - 2004 publication
| [SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z] facts versus information false goals 2nd 3rd Farros, Royal 2nd feature list bargaining 2nd [See also product descriptions] "line of death" personas as solution for 2nd 3rd 4th programmer's role in feature-dominated markets features "less is more" philosophy 2nd 3rd "less is more" philosophy advantages/disadvantages cost of 2nd 3rd customer demands personas and 2nd cutting 2nd influence on marketplace 2nd list of, versus product description lists usage/interaction relationship versus goals 2nd feedback loops negative software design 2nd file systems hierarchical 2nd 3rd 4th technical support costs filmmaking (compared to software development) 2nd 3rd 4th focus groups 2nd forgetfulness of software Forman, Ed Fox, Sara free features 2nd Fry, Art functionality versus aesthetics |