The Inmates Are Running the Asylum Why High Tech Products Drive Us Crazy &How to Restore the Sanity - 2004 publication
| [SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z] late product shipment 2nd Lateral Thinking lateral thinking Lateral Thinking laziness of software Leading Geeks limitations assumptions of 2nd Logitech ScanMan case study "pretend it's magic" exercise 2nd 3rd cropping tools 2nd 3rd personas 2nd 3rd 4th 5th Chad Marchetti, Boy Magnum, DPI 2nd 3rd Malcom, the Web-warrior reorienting images 2nd 3rd resizing images 2nd results long-term versus short-term thinking (managers) 2nd |