The Inmates Are Running the Asylum Why High Tech Products Drive Us Crazy &How to Restore the Sanity - 2004 publication
| [SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z] naive users naming personas narrowing user audience 2nd roll-aboard suitcases 2nd sticky notes Nass, Clifford navigational computers (airplanes) 2nd necessary use scenarios need versus desirability 2nd 3rd negative feedback loops lack of in software design 2nd negative personas NetWare 2nd new technology versus interaction design Newton computer Ninety-Ninety Rule Nomadic Computing Novell 2nd |