The Headcount Solution : How to Cut Compensation Costs and Keep Your Best People

Managers need to be honest and clear about what is happening to the company and the employees. If they don’t know, they need to explain that; if they do, they need to share that.

No matter how often news is available, managers need to develop systems to provide it regularly to employees and in the best ways possible, such as through e-mails, letters, and one-on-one or group meetings. Otherwise, rumors tend to develop and spread.

Decide who the point-people are to be on hand to help deliver the news, such as a member of the HR department or a company attorney.

Have ways for employees to provide their input and get regular feedback so they feel a part of the changes occurring.