The A+ Certification & PC Repair Handbook (Charles River Media Networking/Security)

1.

You have installed Windows NT Workstation on a computer that is already running Windows 9x. You cannot see Windows 9x files from within Windows NT Workstation. What is most likely the problem?

  1. The Windows NT Workstation partition is FAT32.

  2. The Windows NT Workstation partition is FAT16.

  3. You need to select View and Show All Files in Explorer.

  4. The Windows 9x partition is FAT32.

2.

You have just installed Windows NT. You attempt to boot into the operating system and receive the message “Boot could not find NTLDR. Please insert another disk.” What should you do?

  1. Make a copy of NTLDR from another NT computer and use it in yours.

  2. Run the Emergency Repair process.

  3. Restart and use the Last Known Good Configuration.

  4. Insert a blank floppy and type “RDISK /S.”

3.

Which important files must be located in the root directory of the system partition for Windows NT to boot properly? (Choose Three)

  1. COMMAND.COM

  2. NTLDR

  3. MSDOS.SYS

  4. BOOT.INI

  5. NTDETECT.COM

  6. IO.SYS

4.

What should you always try first if you can’t boot into your Windows NT operating system?

  1. Reformat the boot partition with FAT16.

  2. Press F8 on boot-up to enter Safe Mode.

  3. Reinstall from three setup floppies and installation CD-ROM.

  4. Use the Last Known Good Configuration.

5.

You are currently running Windows NT and would like to convert your FAT16 partition to NTFS in order to provide for a more secure OS. What command would you enter at a DOS prompt to do this?

  1. FDISK /MBR

  2. CONVERT C:/FS:NTFS

  3. CONVERT C:/FS:NTFS

  4. FORMAT C:/ FAT16:NTFS

6.

What command can you use to bring up the command prompt in Windows NT?

  1. CMD.EXE

  2. COMMAND.COM

  3. Ctrl+Alt+Del

  4. SYSPOL.EXE

7.

You wish to transfer files from within a Windows NT Workstation volume that is formatted with NTFS, to a Windows 9x volume that is formatted with FAT32. Which of the following will happen to your files? (Choose Three)

  1. They will retain any information stored in the file.

  2. They will retain their Long File Names.

  3. They will retain their File Attributes.

  4. They will retain their compression status.

  5. They will retain their encryption status.

  6. They will retain file-level permissions.

8.

This service must be installed in order to utilize Dialup Networking with Windows NT. What is the service?

  1. Dialup Networking service

  2. Dialup Networking Monitor service

  3. Remote Access service

  4. Windows Installer service

9.

You have a 20GB hard drive with Windows NT installed. You are interested in formatting the free space available on the drive, labeling the newly formatted space with a drive letter, and exploring opportunities for a fault-tolerant implementation. Which Windows NT tool would you use?

  1. Drive Converter

  2. Backup

  3. Disk Administrator

  4. Partition Administrator

10.

You believe that your customer is unable to print documents because the wrong printer is set as the Default Printer in the Printer applet of Control Panel. What suggestions do you have to assist with the customer’s printing issue? (Choose Two)

  1. Ask the customer to print to a different networked printer.

  2. Navigate to the proper printer and “Set as Default Printer.”

  3. Tell the customer a reboot should take care of the problem.

  4. Reinstall the printer drivers.

  5. Have the customer use the Print option from the document File menu and choose a specific printer.

11.

Which file must be present at Windows NT boot-up for SCSI devices to be supported?

  1. CMD.EXE

  2. NTBOOTDD.SYS

  3. NTVDM.VXD

  4. NTCONFIG.POL

  5. None of the above

12.

Where does Dr. Watson store his log files in Windows NT?

  1. C:\Windows

  2. C:\

  3. C:\WINNT

  4. On a highly fault tolerant RAID 5 Array

  5. None of the above

Answers

1.

Correct Answer = D

NTFS and FAT32 are incompatible file systems. You cannot see across these two partitions when they are installed on the same hard drive. This question states that you cannot see the Windows 9x files from within Windows NT Workstation. The obvious choice would be that the Windows 9x partition is FAT32.

2.

Correct Answer = B

If you receive the error message “Boot could not find NTLDR. Please insert another disk.” on boot-up, it is advised that you run the Emergency Repair process. The ERD process will restore your important system files.

3.

Correct Answers = B, D, and E

In order for NT to boot properly, the files NTLDR, BOOT.INI, and NT DETECT.COM must be located in the root directory of the system partition.

4.

Correct Answer = D

If you can’t boot into your NT operating system, you should always first attempt to use the “Last Known Good Configuration” option on boot-up. You can initiate this option by pressing the space bar when you see the “Last Know Good Configuration” option displayed on the screen at boot-up.

5.

Correct Answer = C

You can always convert a FAT16 partition to NTFS from a command prompt by entering the command CONVERT C:/FS:NTFS. FDISK /MBR will format your master boot record. Choices B and D are invalid.

6.

Correct Answer = A

The Windows NT command prompt can be accessed by selecting Start > Run and entering CMD at the Open line. CMD.EXE is the actual command prompt in Windows NT and Windows 2000.

7.

Correct Answers = A, B, and D

If you transfer files from an NTFS volume to a FAT32 volume, you will retain information saved within the file, the files LFN (Long File Name), and the file attributes. However, the files will not remain compressed, will not remain encrypted, and will lose file-level permissions.

8.

Correct Answer = C

The Remote Access service must be installed to utilize Dialup Networking with Windows NT. All other choices are incorrect.

9.

Correct Answer = C

The Windows NT Disk Administrator is a very useful administrative tool that offers the abilities to format drive space, assign and change drive labels, and implement fault-tolerance systems by establishing Disk Mirror sets and Disk Stripe sets.

10.

Correct Answers = B and E

If the wrong printer is set as the default printer, you will not be able to print documents. The simple solution is to set the desired printer as the default printer. Answers B and E are the proper procedures for setting a default printer or directing a print job to a specific printer.

11.

Correct Answer = B

The file NTBOOTDD.SYS is used by the Windows NT, 2000, and XP operating systems to support SCSI hard drives. It must be present at Windows boot-up for SCSI to be supported.

CMD.EXE is the 32-bit command interpreter for Windows NT, Windows 2000, and Windows XP. NTVDM.VXD is an invalid selection that is in place to fool you. NTCONFIG.POL is the name of the Windows NT policy that is created by using the System Policy Editor.

12.

Correct Answer = C

Dr. Watson is a Windows NT diagnostic tool that takes a picture or “snapshot” of a system during an error state or fault. The Windows NT workstation Dr. Watson log files are stored in C:\WINNT. All other choices are invalid.

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