How to Shine at Work

B

Backstabbing, 61–62

“Bait and switch,” 276

Balance, 112

Behavioral skills, 204

Beliefs, 99

Belligerence, 47

Benares, Camden, 98

Benefits, 255

Berra, Yogi, 116

Better Business Bureau, 291

“Blind Men and the Elephant, The” (John Godfrey Saxe), 1–2

Blowing up, 45–47

Board memberships, 164

Bonuses, 255

Boundaries, 248

and anger management, 52

and dominant individuals, 139

enforcing, 46–47

in job search, 284

setting, 36–38, 45–46

Brainstorming, 167

Breakthrough thinking, 185

Bullies:

coworkers as, 57

supervisors as, 27–29