Managing for Knowledge: HRs Strategic Role

Which of the external forces outlined in this chapter represent the most significant threats and/or opportunities for your organisation?

How does your organisation monitor trends in the external world so that it is prepared for the implications and opportunities, from a knowledge management perspective, of these structural changes? Who takes responsibility for this activity?

What different interpretations of knowledge management exist within your organisation? What is the HR view of knowledge management?

What good practices already exist within your organisation for ensuring ‘know of’, ‘know how’, ‘know who’ and ‘know why’?