Business Innovation and Disruptive Technology: Harnessing the Power of Breakthrough Technology ...for Competitive Advantage

Extending the Radar Considerations

         Business process management should be considered to be an ongoing initiative that contributes toward process excellence. It provides the business with a way to manage the entire process lifecycle from modeling, to testing and deployment, and finally to monitoring and optimization.

         A strategy for business process management should consider which processes are candidates for outsourcing and which are most desirable for maintaining as an internal core competency.

Return on investment (business process management) = (IT cost savings from business process management system + Cost savings from improved business process management + Increased revenues) / Cost of business process management initiative