Business Innovation and Disruptive Technology: Harnessing the Power of Breakthrough Technology ...for Competitive Advantage

Chapter 5

"If you can't describe what you are doing as a process, you don't know what you're doing." W. Edwards Deming

The Quotations Page, http://www.quotationspage.com

Business Process Management Initiative (BPMI.org), http://www.bpmi.org

CIO Magazine, http://www.cio.com

Exigen, http://www.exigen.com

Intalio, http://www.intalio.com

Zaplet, http://www.zaplet.com