Rath & Strongs Six Sigma Team Pocket Guide

Chapter List

Chapter 10: The “Politics“ of Six Sigma Projects: Planning to Get Support and Cooperation from People Outside the Team

Chapter 11: Five Ways to Influence People to Cooperate with Your Six Sigma Project

Chapter 12: How to Communicate with People Whose Help You Need

Chapter 13: How to Be a Better Listener So That People Will Want to Help You

Chapter 14: How to Avoid the Pitfalls of E-Mail on Six Sigma Projects

Chapter 15: How to Make an Effective Presentation About Your Six Sigma Project

Chapter 16: What to Do When You’re Not Getting Cooperation

Chapter 17: Sample Plans for Getting Buy In