Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication

Employees must adhere to the rules of network etiquette, or netiquette. In other words, you must be polite, adhere to the organization’s content rules, and use the network, IM, and e-mail appropriately, legally, and ethically. The company will determine what materials, files, information, software, communications, and other content and activity are permitted or prohibited, as outlined below.