Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication

TBG Ins. Serv. Corp. v. Superior Court of Los Angeles County, 96 Cal. App. 4th 443 (Cal. Ct. App. 2002).

United States v. Bailey, 2003 WL 21705226 (D. Neb. July 23, 2003). Source: ‘‘Kroll Ontrack Cyber Crime and Computer Forensics News’’ Vol. 1, Issue 8 (September 2003), www.krollontrack.com.

T. Shawn Taylor, ‘‘E-Lessons,’’ Chicago Tribune (February 14, 2001).

Adapted from Nancy Flynn and Randolph Kahn, Esq., E-Mail Rules, New York, AMACOM, 2003.