Instant Messaging Rules: A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication

M

managers, see senior executives

medical records privacy, 143–144

menacing language, 85

Merrill Lynch, 31, 83

Microsoft, 86

Mobile Automation, 31

Morgan Stanley, 29

MSN Messenger Connect for Enterprises, 181

MSN Messenger Service, 8–9, 12, 28, 33, 43, 180

multitasking, 11, 41–42

Murphy Oil USA, Inc., 99

music file-sharing, 79